Privacy Policy

1. Controller

The controller is nyxirax.com, LLC, Unit 7, Business Center 'Podil Plaza', 12 Kostiantynivska Street, Kyiv, 04071, Ukraine. Contact: contact@nyxirax.com, +380 980 248 5578.

We process personal data under the Law of Ukraine 'On Personal Data Protection' No. 2297-VI of 01.06.2010 and the Law of Ukraine 'On Electronic Commerce' No. 675-VIII of 03.09.2015.

2. Data we collect

• Contact details you submit (name, email, phone).
• Booking or enquiry details for travel services.
• Technical data: IP address, device, browser, pages viewed.
• Cookie and analytics identifiers.

3. Purposes and legal basis

We use data to answer enquiries, perform contracts, meet legal duties and improve the site. Processing relies on your consent, our contract with you or our legitimate interest. You may withdraw consent at any time.

4. Cookies and consent

We set cookies only after you consent. You may refuse or withdraw consent in your browser settings or by contacting us.

5. Sharing and transfers

We share data with hosting, payment and communication providers acting on our instructions, and with authorities where the law requires. Transfers outside Ukraine use appropriate safeguards.

6. Retention and security

We keep data only as long as needed for these purposes or as the law requires, protected by technical and organisational measures.

7. Your rights

You may request access, correction, deletion or restriction, object to processing, and receive your data in a portable form. Email contact@nyxirax.com; we reply within the period set by law.

8. Consumer and travel rights

Consumer rights are governed by the Law of Ukraine 'On Consumer Protection' No. 3153-IX of 10.06.2023. Tourism services are additionally governed by the Law of Ukraine 'On Tourism' No. 324/95-ВР of 15.09.1995.

9. Language

Under the Law of Ukraine 'On Ensuring the Functioning of Ukrainian as the State Language' No. 2704-VIII of 25.04.2019, consumer information must be provided in Ukrainian. A Ukrainian-language version of this page is available.

10. Changes

We may update this policy; the current version is always published here.